We may collect the following types of information when you use our services:

• Personal Information: name, email address, phone number, and other contact details you provide.

• Usage Data: information about how you interact with our website or application (e.g., pages visited, time spent, actions taken).

• Technical Data: IP address, browser type, device information, and cookies.

How we use your information

We use collected data to:

• Provide and improve our services.

• Communicate with you regarding updates, support, and promotions.

• Ensure security and prevent fraudulent activity.

• Comply with legal obligations.

We respect your privacy.

Any personal information collected during:

• course purchases

• email subscriptions

• communication

will only be used for:

• providing access to purchased courses

• customer support

• communication regarding courses and services

We do not sell your personal information. We may share data only with:

• Service Providers who help us operate the platform (e.g., hosting, analytics, customer support).

• Legal Authorities if required to comply with laws or regulations.

We do not sell or share personal information with third parties, except where required by law, in accordance with the POPI Act of South Africa.

By purchasing or accessing any course from this website, you agree to the following terms.

Personal Use Only

All course materials provided on this website are for personal learning and development purposes only.

This includes:

• Course videos

• Workbooks

• PDFs

• Downloadable resources

• Exercises and templates

• Any additional learning materials

These materials may not be:

• Shared with others

• Distributed online

• Uploaded to other websites

• Resold or repackaged

• Used for commercial training purposes

Unless written permission has been granted by the course provider.

When you purchase a course, you are purchasing a personal license to use the material, not ownership of the material itself.

All content remains the intellectual property of the website owner.

Our courses focus on personal and professional development.

The content provided in these courses:

• Is intended for educational and informational purposes only

• Is not accredited training

• Does not provide professional, legal, medical, or financial advice

Results from personal development courses will vary from person to person. Your results will depend on factors such as personal effort, consistency, and application of the material.

We do not guarantee specific personal, career, or financial outcomes.

All content on this website, including:

• Course materials

• Written content

• Videos

• Workbooks

• Graphics

• Downloads

• Branding

is protected by copyright and intellectual property laws.

You may not:

• Copy

• Reproduce

• Sell

• Distribute

• Modify

• Teach from the material commercially

without written permission.

Unauthorized use of the material may result in legal action.

By using this website and its courses, you agree that the course provider is not liable for:

• personal decisions made based on course content

• career or financial outcomes

• indirect or consequential losses

Participation in the courses is voluntary and at the learner’s own discretion.

We want learners to feel confident when purchasing a course.

If you complete the course and genuinely feel that the course did not deliver the value or purpose described, you may request a refund.

To qualify for a refund:

1. The learner must have completed the course.

2. A refund request must be submitted within 14 days of purchase.

3. The learner must provide a short explanation describing why the course did not meet expectations.

If the request is reasonable and made in good faith, a full refund will be issued.

Refunds will be processed using the original payment method where possible.

We reserve the right to refuse refunds in cases where:

• Course materials were downloaded and clearly used for redistribution

• There is evidence of abuse of the refund policy

• Multiple refund requests are made across different courses

Our goal is to treat learners fairly and respectfully, and we will review each request individually.

Because our courses are digital products with immediate access, cancellations are not possible once the course has been purchased and access has been granted.

However, learners may still request a refund under the Refund Policy if they complete the course and believe it did not meet the expected quality or purpose.

We may update these policies from time to time to reflect improvements to our services or legal requirements.

The most current version will always be available on this page.

If you have any questions regarding these policies, refunds, or course access, please contact:

TKD Assist
tkdassist@gmail.com
www.tkdassist.co.za